HIPAA Compliant secure messaging means providers, nurses, and hospital staff are connected and able to securely and efficiently communicate PHI. Mobile devices can receive notifications and use MBMD's token-secured one-touch access to view and reply to new messages without the need for repeated logins. Fingerprint, PIN, and password authentication are also available for viewing of historical messages.
- Single click accesses to initiate conversation
- Configurable single click options to enter secure environment and conversation
- Colored icon to indicate message view status
- Ability to control recipient visibility
- Text message, SMS, push notification or email for conversation updates
- Indication of viewed content
- Dialable phone numbers in text of message
- Integration with ASCOM, Cisco, Spectralink for nursing notification of conversation updates
- Assign shared phones to individuals for shifts
- Receive and relay from E-Mail or paging services (SNPP)
- Capture images in conversation
- Indication of each participant’s entry/exit from conversation
- Real time indication of mobile phone dialer activation
- Credential passthrough for thin client in windows application
- Urgent message flagging, with repeating alert until entered
- Follow message optional alert if message not accessed within designated time (minutes)
- Add new participant to conversation
- Forward conversation snippet to new recipient/conversation
- User controlled unavailable (off duty) flag
- Auto-reply message
- Auto-forward if unavailable
- Schedule unavailable, auto-reply and auto-forward in advance
- On-demand nudge notification to conversation participant
- Low signal reconnecting notification in app
- Archive messages as desired
- Search all messages for text content
- Keyword explosions system-wide and for individual user
- Templated messaging with integrated data elements
- Message template and properties based on call panel group
- Support multiple notification endpoints (push, text, e-mail) and devices
- Templated response document based on alert
- Initiate message from link in EHR
- System unique tone for push notifications
- Administrative Broadcast Messaging